Tax Administration Capacity and Taxpayer Services (TACTS)
Client
National Board of Revenue (NBR) , Department for International Development (DFID)
Sector
Finance and Risk, Information and Communication Technology
Country
Bangladesh
Timeline
2010-2015
Project Description
The objective of this project is to successfully implement the Tax Administration Capacity and Tax Payer Services (TACTS) project through providing high calibre and timely project management and technical assistance resources.
Improve the efficiency and effectiveness of LTUs with sustainable
systems and processes leading to increased tax collection
Replicate LTU business processes through a phased roll- out to selected Income tax and VAT zones
Widening of tax net through improved taxpayer identification system and reformed business processes in Central survey zone
Provisioning of more professional and efficient taxpayer services
Strengthen the CIC to enable it for better investigation of tax evasion and prosecution through the legal system
Make the internal audit and inspection fully functional in LTUs and CIC and piloted in selected tax zones
Capacity Building Plan including Study tour to Singapore and Malaysia.
Strengthen the Taxpayer appeals process.